About Us

Your business has a story worth sharing.

We help you tell it clearly, beautifully,
and with confidence.

home page forest and mountain image about us Stephanie and Kayla
Your Story

Your Challenge

Most small business owners know they need a strong online presence — but the process can feel overwhelming. Templates don’t reflect your brand, DIY takes too much time, and hiring a large agency often comes with high cost and low collaboration.

You deserve a website that feels like you — one that tells your story, builds trust, and helps your business grow.

Our Approach

At Kaniksu Web, we partner with you to design online spaces that feel genuine, welcoming, and grounded in who you are. We take the time to understand your business, your values, and your audience — because your website should support your work, not complicate it.

We design with intention.
We build with clarity.
We create with small business in mind.

Meet the Team

For over 14 years, Stephanie has been building and caring for websites. What began as creating her own online spaces eventually led to professional training and a full-time practice supporting small businesses in shaping their online presence.

Stephanie loves helping clients feel confident rather than overwhelmed by their website. Her approach is steady, clear, and collaborative — making sure the process feels manageable and supportive from start to finish.

She and her husband, Jared, have built a life rooted in family, community, and their small farm in North Idaho, where she runs Kaniksu Web with Kayla.

Kayla has been working in web design and development since she was young, learning coding and digital design from her family before growing into a full-time career serving small businesses. She specializes in WooCommerce and new business website builds, bringing both design and technical experience to each project.

Kayla focuses on creating websites that are both beautiful and functional — sites that clearly communicate what a business offers and make it easy for customers to engage. Her background in media management, e-commerce, and brand development gives her a practical, real-world understanding of what small businesses need online.

Kayla currently lives in Big Pine Key, Florida, with her husband and their animals, working with clients remotely.

Why People Choose Kaniksu Web

We help simplify the complex, so you can stay focused on the work that matters most.

FAQ

General & Agency Questions

What services does Kaniksu Web Services provide?

We offer end-to-end website design and development, custom website refreshes, CMS integration (including WordPress, Elementor, Wix, Shopify, Square, and Tailwind CSS), ongoing site maintenance, website audits, and custom graphic design services tailored to your brand.

Who will be working on my project?

You work directly with our core two-person agency team, Stephanie and Kayla. When you hire us, you get direct access to experienced developers and graphic designers who handle every aspect of your project personally—no outsourcing or endless middleman communication.

What types of clients or industries do you work with?

We work with a wide range of clients, from local small business owners and e-commerce brands to service-based businesses, creatives, and growing organizations looking to refresh or rebuild their online presence.

Design & Development

What platforms or technologies do you build websites on?

We build flexible, scalable websites depending on your specific needs. Our primary expertise includes WordPress (with Elementor or custom builds), Shopify, Wix, and Square. If you already have a design created in tools like Figma, we can fully translate that design into a responsive, pixel-perfect website.

Can you redesign or update my existing website without starting from scratch?

Absolutely. We offer website refresh packages and content audits designed to update your layout, modernise your navigation structure, improve page speed, and enhance responsiveness on mobile devices without needing to completely rebuild everything if your foundation is solid.

Will my new website be mobile-friendly and optimized for SEO?

Yes. Every site we build or redesign is optimized to look great and perform seamlessly across desktop, tablet, and mobile devices. We also structure your pages and code according to modern local SEO and search engine best practices.

Will I be able to update my own website once it’s done?

Yes! We ensure your content management system is intuitive and user-friendly, and we provide training or guides so you feel confident making simple content, text, or image updates on your own.

Process & Project Logistics

How long does a typical website project take?

Timeline varies based on the scope and complexity of the project. A standard website build or major redesign typically takes between 3 to 6 weeks from kickoff to launch, provided content and assets are ready. Smaller website refreshes or audits can often be completed faster.

What do I need to provide before we start?

Having your logo, branding guidelines, high-resolution imagery, and page content (copy) ready helps keep the project on schedule. If you need assistance organizing your content, planning a sitemap, or auditing existing site content, we can guide you through that process as part of our initial kickoff.

Do you offer custom UI/UX design or can you work from our Figma/design files?

Both! We can design your site’s user interface from scratch, or if you already have custom UI/UX mockups prepared in Figma or Adobe XD, we can implement them into code or WordPress with precision.

Maintenance, Hosting & Support

Do you offer website hosting and ongoing technical maintenance?

Yes, we offer monthly maintenance and care plans to keep your site secure, updated, backed up, and running smoothly. Our maintenance packages cover plugin/theme updates, regular backups, security monitoring, and dedicated support hours for quick content tweaks.

What happens after my website launches?

We stand by our work! After launch, we provide initial support to address any post-launch questions or minor adjustments. You can also transition into one of our monthly maintenance plans for continued peace of mind and ongoing updates.

How do we get started?

Reach out through our contact form or send us a message to schedule an initial consultation! We’ll discuss your business goals, target audience, site feature requirements, and timeline to put together a clear, tailored proposal.

What hosting company do you recommend?

We recommend SiteGround. We have used them for years because of their exceptional reliability, strong security features, fast speed, and top-tier customer support.

Where do I buy a domain?

You can purchase your domain through reputable registrars like Namecheap, GoDaddy, or Cloudflare. You retain complete ownership of your domain account, and we simply connect it to your website hosting when it’s time to launch. We recommend SiteGround.

Ownership & Ongoing Costs

Do I own my website?

Yes, 100%. Once final payment is completed, you own all design files, code, content, and assets. We build your site on your hosting and domain so you always retain full ownership and control.

Are there ongoing or hidden costs?
  • There are no hidden fees. Your primary recurring costs are standard third-party services you pay directly (domain renewal and web hosting). Optional ongoing costs include continuous maintenance, software license renewals, or extra design hours if you choose to enroll in a care plan.
What is your payment structure?
  • We typically break projects into manageable milestone payments. Standard projects usually require a 50% deposit to secure your spot on our build calendar, with the remaining 50% due upon site completion, right before we launch your site live.